Modern Workplace Services LeadÂ

Who we are and what we offer:

Interested in shaping skylines across the globe?

Multiplex is a premier construction company with a simple purpose: to construct a better future. As part of our team, you'll have the opportunity to help deliver some of the world's most iconic projects, supported by approachable leadership and an inclusive culture that puts our people first.

Supporting the business, Multiplex has a Global IT division with colleagues located across Australia, UAE, UK, and Canada working to an operating model based on the principles of Design, Build, Run, and Enable.

It's an exciting time to join the IT team at Multiplex as we pursue our strategy to modernise the business through digital technology. Alongside our Digital Transformation team, we are working on initiatives to leverage data and technology to improve the operational efficiency of our business. The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.

With 110+ colleagues in the Multiplex Global IT division, we have roles across the full IT lifecycle from designing IT solutions, delivering change projects, to the business-as-usual running of our IT infrastructure, all while ensuring we are safe, secure and compliant.

You will also have access to a range of holistic benefits including:

• Bonus schemes, annual remuneration reviews and salary continuance insurance.
• Health and Wellbeing programs, including annual voluntary skin and health checks.
• Benefits to support parents and families, including 20 weeks paid parental leave regardless of gender, payment of superannuation on unpaid leave, and transition coaching.
• Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.
• An industry-leading approach to flexible work to enable better work-life balance.

Who we're looking for:

Our people are united by a common belief: that we can outperform in everything we do.

We're seeking a Modern Workplace Services Lead to take ownership of the end-to-end management and optimisation of Modern Workplace services across Multiplex.

Reporting to the Global End User Computing (EUC) Manager, this role sits within EUC and is critical in ensuring our digital workplace is secure, stable and continuously evolving. You will provide technical leadership, shape and deliver the Modern Workplace strategy, and drive adoption of new tools and ways of working, including AI-enabled Microsoft 365 capabilities.

You will own the lifecycle of Modern Workplace services, overseeing performance, optimisation and continuous improvement across EUC environments. Acting as a key technical authority, you will support governance forums, manage risk, resolve complex issues and drive automation, while monitoring service performance. With a strong focus on user experience, you will champion a seamless, colleague-first digital workplace, support service transitions, and guide the business on emerging technologies.

This role also plays a key leadership function, mentoring the global EUC team, uplifting capability, and fostering a high-performing, collaborative environment. Success in this role requires strong communication skills and a collaborative, approachable and open working style, enabling you to effectively partner with stakeholders across global teams.

To be considered for this role, you will have:

• Strong experience in Modern Workplace / EUC environments, including Microsoft 365, Intune and endpoint management
• Advanced experience across SOE and device lifecycle management (Windows, macOS, iOS, BYOD), application packaging and deployment, and identity and access (Entra / M365 ecosystem)
• Experience with AI-enabled workplace technologies (e.g. M365 Copilot) and associated risks (identity, permissions and data protection)
• Proven experience managing enterprise-scale environments (2,500+ endpoints)
• Experience working in a global role
• Strong knowledge of EUC security, vulnerability management and compliance
• Experience with automation and scripting (PowerShell, Terraform, DSC)
• Exposure to analytics and reporting tools (e.g. Intune Analytics, Log Analytics, Graph API)

A note on diversity:

We're committed to building a workplace where people of all genders, cultures, identities, abilities and life experiences feel they belong. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, culturally diverse communities, LGBTQIA+ communities, people with disability, and veterans.

You don't need to meet every requirement to be considered so if this role sparks your interest and you want to help build a better future, we'd like to hear from you. We're committed to a barrier-free recruitment experience. If you need any adjustments, simply let our Talent Acquisition team know.

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