Quality Assurance Specialist

Job Req Number: 115494
Time Type: Full Time

Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.

DSV Solutions is seeking to hire a skilled and passionate Quality Assurance Specialist in Melbourne Airport, VIC

Manage, maintain and enhance DSV’s quality assurance and HSE systems, and prepare for and manage internal and external audits.

Your typical day at DSV:

• Manage, maintain, and continuously improve DSV Australia’s Quality Assurance and HSE System in accordance with company policies and ISO 9001 and ISO13485
• Prepare for and manage external ISO 9001 and ISO 13485 audits (including surveillance and tri-annual), ensuring timely completion and re-certification
• Schedule and oversee internal audits, ensuring timely execution and completion on required actions
• Report on the effectiveness of the Quality Management & HSE System to management and recommend improvements
• Provide monthly NCR and customer complaint reports and analyse rework/analyse data to support managers in achieving continual department improvement
• Monitor and analyse SOPs, WIs, and SWPs for deviations and optimization opportunities, including root cause analysis and reporting on key quality indicators
• Ensure compliance with DSV QH&S policies, operational procedures and regulatory requirements
• Collaborate with departments and management to set quality benchmarks and support ongoing process and service quality improvements

About you:

• Experience in Third Party Logistics or Freight Forwarding industries
• Working knowledge of the quality system ISO 13485 and ISO 9001
• Recognised certificate in Internal Auditing of Quality Systems or equivalent
• Relevant Tertiary education preferable in Science, Engineering, Logistics
• Strong report writing and presentation skills
• Exposure to and understanding training principles
• Ability to travel interstate as required

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

At DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities.