employer cover photo
employer logo
employer logo

LanguageLine Solutions

Engaged employer

Good for entry level - Mandarin Customer Service Interpreter LanguageLine Solutions Employee Review

3.0
14 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Work at home, you can sleep till 5 mins before your shift starts, you can do your own things while the call is holding, no need to commute to work. when your shift end, you're off work! Challenging, interesting, learn new stuff everyday while doing the job. Good for an entry level job, people who doesn't have any experience will learn tons of things in a short time.

Cons

Calls might be long that pass your shift, your break, your lunch. Really hard to change schedule. Some client might yell at you, treat you like a interpretation machine. Have to be really patient all the time, no matter how hard this call is, you have to overcome it as soon as the next call start. Have to be professional all the time. no sick time off.

Explore other reviews about LanguageLine Solutions

5.0
10 Feb 2026
Recommend
CEO approval
Business outlook

Pros

I feel that I work for a very organized company.

Cons

Just have to get used to/be ready for same day job assignments.

avatar
LanguageLine Solutions Response
4mo
Thank you for your 5-star review and for the more than one year you have been part of our team in Monterey. We are glad to hear that you feel supported by a well-organized company, as we strive to provide a structured and professional environment for our interpreters. We also appreciate your perspective on same-day assignments; flexibility is often part of the meaningful work we do to support clients when they need language access most. Thank you for the important role you play in delivering quality interpretation services.
1.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Stay home. That's all. Nothing else.

Cons

Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

See reviews by: Helpful|Rating|Date|All