Pros
Decent PTO (but often working on bank holidays), pay is ok, remote/hybrid work options, work/life balance. Good job security if you're not in sales, so I'll stay awhile until my kids are older.
Cons
Poor training with recent year's new hires, poor leadership across departments, not communicative about procedures until it causes strife with service providers and customers, little room for career advancement due to workplace favoritism, and lack of recognition for performance. CEO refuses to acknowledge and thank the department that serves as the face of this company and handles all daily interactions with service providers and customers, only the finops team get thanks. The CHRO once posted on a Sunday night "MLK day is NOT a holiday! We will be working tomorrow!" and received a lot of backlash, but never posted an apology or acknowledged it. It is still up today. The CHRO!