Things are constantly done ad-hoc
other departments are brought in way too late for projects
Very little voice for anyone that's not a manager +
Leadership walks back on promises
The salary is very high compared to other same-level jobs, and the work is not that hard if you have the above-average understanding of IT. Since the product is not a critical network element that could cause customers lose money, it is not as stressed.
Cons
The management has problems with communicating in general. There are not many career growth opportunities in Support, but that might not be a bad thing considering the size of the company.
Great company culture - people are genuine and open to help
Base salary is decent for the job
Variety of different talents - people who are proficient across different technical domains
People are being recognized for their effort
Company offers RSU's
Initial enablement experience is quite good
Cons
Benefits are lacking overall
No bonuses
Missing communication about important product changes and lacking documentation.
Information is not easily found - things are spread across variety of different places that have to be searched separately.
Product marketing reports to the CTO
PMM not involved in strategy, PMM only allowed to write solution briefs and do some enablement. Company has been without a CMO for over 6 months. The other marketing functions are siloed and territorial.
The pay is competitive
The culture is nice
The customers are fun to work with
Cons
There doesn't seem to be much opportunity for growth and we really haven't hired in months
Leadership decisions can be confusing at best, out of touch at worst
The IPO carrot is getting old
Benefits are lackluster compared to other companies