How are senior leaders perceived at West Health?

The mission is a worthy one Compensation

This organization is run by toxic leadership. I feel bad for new hires who will walk into a culture of leadership that pits staff against one another and uses fear to control people. Always chasing the next shiny object, expectations turn on a dime and are not clearly communicated. HR is a disaster, with an unqualified person leading it with no ability to effectively advise leadership. The HR department talks poorly about people and perpetuates a negative culture.

The Company has a good mission and helps others. The supporting staff is friendly and helpful.

Unfortunately, working here is not worthwhile, despite the seemingly good mission and supportive staff. Administrative positions rarely last longer than six months, and that's if you even make it that long. Management will often claim that previous employees were the reason things didn’t work out. Still, the reality is that the executive team is incredibly hard to please, has impossible expectations, and often finds fault for no apparent reason. I was warned not to accept the role based on reviews, but I thought my experience would be different. However, the reviews turned out to be entirely accurate. The toxic work environment prioritizes the CEO's needs and a poor leadership style over investing in and developing staff. Choosing this job over multiple other good offers was a significant mistake.

They pay market wage but it is not worth it. This place is absolutely toxic and will take its toll on your life.

West Health operates under the control of a single billionaire benefactor, who enjoys a tax break by running it as a non-profit. He alone determines its direction, with no input from others. The benefactor has appointed three senior executives whose qualifications are poorly matched to their roles. They remain in place because they comply with his wishes. In the past, capable leaders who challenged him were shown the door. These executives earn close to a million dollars annually, not for innovation or impact, but for ensuring the billionaire’s satisfaction. Their main job is distributing millions of dollars to outside organizations (like large hospital systems), attaching West Health’s name to projects in exchange for this funding. They present these as joint initiatives to the board, despite the reality being far more superficial. The board shows no interest in questioning the narrative. The CEO serves merely as a formality, offering no independent leadership. The result is a high-turnover, hollow organization. Approach with caution.

Decent pay and good PTO benefits

Culture and attitude of leadership is very subpar

They pay market wage but it is not worth it. This place is absolutely toxic and will take its toll on your life.

West Health operates under the control of a single billionaire benefactor, who enjoys a tax break by running it as a non-profit. He alone determines its direction, with no input from others. The benefactor has appointed three senior executives whose qualifications are poorly matched to their roles. They remain in place because they comply with his wishes. In the past, capable leaders who challenged him were shown the door. These executives earn close to a million dollars annually, not for innovation or impact, but for ensuring the billionaire’s satisfaction. Their main job is distributing millions of dollars to outside organizations (like large hospital systems), attaching West Health’s name to projects in exchange for this funding. They present these as joint initiatives to the board, despite the reality being far more superficial. The board shows no interest in questioning the narrative. The CEO serves merely as a formality, offering no independent leadership. The result is a high-turnover, hollow organization. Approach with caution.

The pay is good if you are on senior management's good side

Pretty much everything else. Place is toxic, senior management only focused on making the funders happy and they change their mind all the time. Your best day there will be the day you leave.

The support staff and the team I worked directly with were a pleasure to work with and the highlight of my employment at West Health.

TOXIC / Stressful work environment. Unfortunately, for the company the Leadership team is lacking in professionalism, communication and leadership. While, the mission of Gary and Mary West (Founders) is one of compassion, empathy and overall goal makes wanting to be a part of the process and purpose out weigh the ever present negatives. As indicated by the low rating on Glassdoor (1.9) there are issues in the company. I never apply for anything under a 3-star rating BUT I was passionate about the mission so I took a chance! BIG MISTAKE!! After just a few months, it was obvious why the turnover was so high. Not only in the position I was in but within the company. BEWARE!!

The mission is a worthy one Compensation

This organization is run by toxic leadership. I feel bad for new hires who will walk into a culture of leadership that pits staff against one another and uses fear to control people. Always chasing the next shiny object, expectations turn on a dime and are not clearly communicated. HR is a disaster, with an unqualified person leading it with no ability to effectively advise leadership. The HR department talks poorly about people and perpetuates a negative culture.

Hyrbid working schedule, nice physical office space

Abusive work environment, major salary gap between executives (which is public information, so you can look that up) and others in the company, very boring work. People who stay for a long time are being compensated excessively.

The office is beautiful and open concept

The leaders are toxic and are worried about making the founder happy, not improving the lives of low income seniors