1st: telephone interview (4 weeks after resume submitted) 2nd: general interview with HR (2 weeks after telephone) general questions, background check 3rd: selection interview with ACCO manager (1 week after) case reading(20 mins), briefing, and then give a presentation(10 mins) it's the tough part as you have to read a 3 pages article in 20 mins and to prepare one presentation and answer 3 related questions