Contacted by recruiter's via email. After responded got a scheduled time for phone interview on Thursday at 11am. Finally got called at 11:45 am after I called and left a voice mail. Recruiter said that they were "new to this territory". Standard phone screen questions and after 20 minutes was asked if I wished to move to next step. I replied yes and was asked about convenient times for interview. We agreed on tentative time of 10 am the following Monday. The recruiter said they would call to confirm after contacting the manager. The recruiter subsequently forwarded application via email which was completed and sent. .No response from recruiter on Friday, but I was working on the premise that the appt. was as indicated. On Saturday at 12:30 pm, recruiter called to say that the manager had not replied to confirm the scheduled time. I somewhat tersely suggested that the recruiter (who, once again, mentioned that that they were "new to the territory") contact the manager, determine an appropriate time, and then call me. After approximately two hours the recruiter called with a confirmed time of 11:00 am on Monday. The recruiter then sent an email with a request for a confirmation of the time and date, but no information as to the location. I then responded with a request for the locale and received the correct address along with an attachment with "tips" for the interview, (wear a coat & tie, copy of resume, research the company, etc.)
On the day of interview, I arrived at the site, rang a bell, and someone looking like security personnel came to the door. I identified myself and the security person walked down the hall and returned shortly directing me to a conference room. The manager then came in introduced himself and we proceeded to talk for nearly two hours. There were occasional typical interview questions and a lot of unrelated conversation. The manager was very personable but seemed to want to emphasize his lack of confidence in the general work ethic of many employees. He seemed to quite a bit on his accomplishments in his 13 years with ADT, and how he expected his people to perform or be cut. Some details were offered about the duties and routine, but when I asked about compensation he was not entirely specific.
At the end of the session, he indicated that he would be filling the position within the week and had another candidate scheduled the next day. He asked if I was interested in exploring the opportunity and I said yes, and he said there would be a subsequent follow up. About an hour later, I received a call from the recruiter who asked how the interview went. I indicated a affirmative reply when asked if I wished to pursue the next step (already indicated previously) and was told that my comments would be forwarded to the manager. All of this seemed quite redundant.
The next day, I received an email from the recruiter that indicated that the manager "did not want to move forward a this time"' but that my profile would be kept open should another opportunity present itself.
The entire process was less than professional. The recruiter seemed to be inept at best, and the manager wanted to impress me with his hard-nosed view of his subordinates. I have been on both sides of the desk and know that full knowledge and clarity benefit both parties. Additionally, this organization needs a better grasp of an effective manner of communication in the hiring process.