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      Emergency Dispatch Operator Interview

      24 Jan 2015
      Anonymous employee
      Knoxville, TN

      Other Emergency Dispatch Operator interview reviews for ADT

      Emergency Dispatch Operator Interview

      7 May 2021
      Anonymous employee
      Jacksonville, FL
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at ADT (Knoxville, TN) in Jan 2015

      Interview

      The hiring and interview process that I went through was simple for me. I received an email about a week after I put my application in telling me about the company and their benefits. I then received a phone call from the Lead Recruiter who asked me a few questions on the phone and told me a few things about the position I applied for, etc. She then told me that she was going to send me a typing assessment through my email and that once I received it, I was to take it as soon as I could. I proceeded to do so, and then I emailed her telling her thank you and that I completed the typing assessment. Minutes later I received an email back from her telling me that I did great on the assessment and asked if I was available to interview the next day. I went on to interview the next day, I thought it was just going to be with her and then leave and have another interview later on, but I ended up interviewing with the Lead Recruiter and then a Team Manager, and afterwards, the job offer was extended to me, I accepted the offer, and then started my paperwork for my background check, drug test, consent forms, etc.

      Interview questions [1]

      Question 1

      The most difficult question I had to answer was, "What three qualities would you say make the best customer service representative?"
      1 Answer
      Easy interview

      Application

      I applied online. I interviewed at ADT (Jacksonville, FL) in Mar 2020

      Interview

      Quick in person interview back ground check training once hired and you take a test before going on the floor pay attention cause if you fail you will get let go

      Interview questions [1]

      Question 1

      What made you interested in ADT.
      Answer question

      Emergency Dispatch Operator Interview

      20 July 2018
      Anonymous employee
      Knoxville, TN
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at ADT (Knoxville, TN) in Feb 2017

      Interview

      I actually was interviewed for the Customer Service position but they didnt have a training class when i could star. They hired me as EDO and PROMISED that i would get put in that class, I wasnt. I was in a job that i didnt even apply for.

      Emergency Dispatch Operator Interview

      26 Feb 2018
      Anonymous employee
      Irving, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ADT (Irving, TX) in Jan 2017

      Interview

      The interview was pretty easy. The guy I interviewed with was nice. The questions were standard, basically the "give an example of a time when" they want you to ask questions and to give long answers to the questions that are being asked. And be confident when speaking and make eye contact. Also they verify any previous work history you put on your application so be mindful of that

      Interview questions [1]

      Question 1

      Give an example of a time when your supervisor gave you negative feedback. How did you handle it and what did you do to fix the problem
      1 Answer