I applied in-person. The process took 1 day. I interviewed at ASAP Staffing (Mesa, AZ) in Jan 2012
Interview
I had a phone interview, then a person to person interview. Then I was called the next day to let me know they had accepted me.
Average interview
Application
I applied through an employee referral. The process took 1 week. I interviewed at ASAP Staffing (Mesa, AZ) in July 2012
Interview
HR is one of the better departments for this company. The interview and hiring process is streamlined and efficient. The hiring manager and the training manager conduct the interview. There are generic work experience questions, and a small quiz on PC and IT troubleshooting. Expectations are clear in the job posting, so if you meet the criteria there shouldn't be any surprises.
Interview questions [1]
Question 1
Being a call center position, one of the more difficult sets of questions has to do with customer service experience. You may get questions about times where you had to placate an angry customer, or otherwise deescalate a tense situation.