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      AXA

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      Customer Service Representative Interview

      9 Aug 2023
      Anonymous interview candidate
      Redhill, South East England, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at AXA (Redhill, South East England, England) in June 2019

      Interview

      It was pretty straight forward. So I had to fill out a couple of forms, and pass a test (including how to spell professional!) But the interviews were actually very kind and encouraging.

      Interview questions [1]

      Question 1

      How to spell a word.
      Answer question

      Other Customer Service Representative interview reviews for AXA

      Customer Service Representative Interview

      12 Dec 2023
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at AXA (London, England) in Aug 2023

      Interview

      Quick and easy. Questions were direct and easy to comprehend, took some time on one of the questions but found that it was pretty simple. If I may add, they have a unique approach at time

      Interview questions [1]

      Question 1

      How did you deal with difficult customers
      1 Answer

      Customer Service Representative Interview

      25 Oct 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at AXA

      Interview

      Applied online via company website, there was a number of different stages including telephone interview, online tasks on computer and a face to face interview which was contacted via teams as in COVID 19

      Interview questions [1]

      Question 1

      Tell us about your employment history
      Answer question

      Customer Service Representative Interview

      28 July 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at AXA

      Interview

      I had two interviews. 1st was a face 2 face competency interview asking questions regarding experience and scenarios with customers etc. The second was a phone interview basically the same.

      Interview questions [1]

      Question 1

      Tell me a time you done good customer service
      Answer question

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