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      Aegon

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      Customer Service Interview

      26 Aug 2015
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 months. I interviewed at Aegon

      Interview

      Applied in April, passed tests in May and didn't hear a word for months. Chased continuously only to be fobbed off. Emailed to say recruitment on hold for months, week later a call to say interviews being held middle of the week (this was Monday). Interview was role play, technical questions and competency. Had to ask HR for job spec as not given. Interview informal, positive with the interviewers - very friendly. Told I would hear Friday, email received that afternoon to say unsuccessful. Reason was that offered a role previously and I declined - waste of time for all parties and very unprofessional.

      Interview questions [1]

      Question 1

      What is a pension? Think of a time a colleague showed you something new? Think of a time you had to challenge authority at work? What do you like about your current job/ what do you dislike?
      Answer question