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      Air Canada

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      Call Center Agent Interview

      25 Nov 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Air Canada in Sept 2018

      Interview

      They will call to schedule a phone interview, after the phone interview there will be a language test. Waited about few weeks , they emailed me for a 1:1 interview and also there will be a group interview on the same day.

      Interview questions [1]

      Question 1

      Lots of scenario questions about what will you do
      Answer question

      Other Call Center Agent interview reviews for Air Canada

      Call Center Agent Interview

      23 Mar 2017
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Air Canada (Tampa, FL) in July 2016

      Interview

      Apply online. Got a several calls in regards to situations and languages then set up an interview with someone from corporate. If you pass that interview then you will sit and wait to meet them manager andbifbthe manager likes you you will get the job

      Interview questions [1]

      Question 1

      Describe a situation where it was a stressful situation and how you handled it
      Answer question

      Call Center Agent Interview

      6 Mar 2018
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at Air Canada in Feb 2014

      Interview

      Very quick and straight forward, however they lied when they said there's movement within the company or that it's easy to get where you want to go. Once you get in you get stuck there. If you want to advance, you will need to do like everyone else and LEAVE and come back to get the actual position you want.

      Interview questions [1]

      Question 1

      How did you go above and beyond
      Answer question