I applied through an employee referral. The process took 6 months. I interviewed at Air Canada (Vancouver, BC) in June 2022
Interview
1. Phone Interview
- Personal Questions, "Tell me a time when ...", "Have you experienced a time when ... what did you do to succeed?
2. Solo In-Person Interview
-Typically the same questions as phone interview. Mostly situational questions.
3. Group Interview
- In groups of 5-8 other applicants, you must act as a cabin crew and prioritize/delegate issues on a flight.
4. Language Test
- Casual conversation on the phone with an external language professional who will grade you from 1-4
5. Medical Exam
- Auditory test, Visual test, blood test, urine test, height test (can you reach high enough to close the overhead bins) and sometimes weight test (how much you can carry).
Interview questions [1]
Question 1
Tell me of a time when you experienced a lot of stress at work. How did you move pass it?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.