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      Alorica

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      Call Center Representative Interview

      3 Nov 2016
      Anonymous employee
      Guadalajara, Jalisco
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 1 day. I interviewed at Alorica (Guadalajara, Jalisco) in Feb 2015

      Interview

      Too long and tedious, it was not what I expected as an interview. It seemed as they did not filter with the interview and I was keep idle for too much time. I was interviewed by three different people and I felt it wasn´t a dynamic interview. I felt that the company in that time which was West, needed people because there was people who didn´t have very much computer skills and and were hired, I didn´t have any drug test either.

      Interview questions [2]

      Question 1

      If I spoke English and Spanish and if I had any experience as a CSR for what I said that I have a 32 experience in Hotel Business.
      1 Answer

      Question 2

      They asked me about my experience because I am a 63 year old person as I mentioned I was correct and polite.
      Answer question

      Other Call Center Representative interview reviews for Alorica

      Agente De Call Center Interview

      27 Mar 2026
      Anonymous employee
      Juan Díaz, Panamá
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Alorica (Juan Díaz, Panamá)

      Interview

      Mi experiencia fue muy positiva. La entrevista fue amena y de forma presencial, en la cual te hacían algunas preguntas básicas y analizaban tus respuestas. Todo comenzó con una convocatoria rápida tras postularme por una plataforma de empleo.

      Interview questions [1]

      Question 1

      me pidieron hablar de mí, mi experiencia en servicio al cliente.
      Answer question

      Call Center Representative Interview

      13 June 2025
      Anonymous employee
      Juan Díaz, Panamá
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. I interviewed at Alorica (Juan Díaz, Panamá) in June 2025

      Interview

      First they called me so I could talk with a representative, and after that call and answering a little questionnaire, I answer to their call, They ask me simple things like why I wanted to work there, if I´ve went through any difficult situation, How would I manage to solvea problem if the other person is angry. It was a really chill interview, They said that I need to do another interview, this time with a client, wish me luck.

      Interview questions [1]

      Question 1

      Why I wanted the Job?
      1 Answer

      Call Center Representative Interview

      6 Nov 2025
      Anonymous interview candidate
      El Paso, TX
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Alorica (El Paso, TX) in May 2025

      Interview

      Easy interview process, took a month after getting offered before starting though, other than that everything went smooth. During the interview they want o get a feel for how good at conversing you are as well as the verbage / professionalism that you user and display.

      Interview questions [1]

      Question 1

      How comfortable are you talking on the phone?
      Answer question