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      Business to Business Sales Representative Interview

      10 Oct 2012
      Anonymous employee
      Longwood, FL
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Alorica (Longwood, FL) in Sept 2012

      Interview

      HIRED FOR THE POSITION THE DAY I INTERVIEWED, THEN COMPLETELY MISLEAD: FIRST CONTACT: I backed out of the application process furnished on their website after I uploaded my resume because the requirements are invasive and overreaching. There are over 12 steps to the process, including demands for your full social security number and date of birth for which to run you for whatever information they want to with or without your consent. By the application's terms and conditions (which I found equally offensive) you basically sign your life over to Alorica from the day you were born before you even get a chance to talk to a person. So I bailed out, thinking nothing further was going to happen with this company. The next morning I got a call from the recruiter, who had found and read my resume even though I never officially (or thought I hadn't) submitted anything. She interviewed me two hours over the phone asking me everything under the sun, then set me up for an in-person interview the same day. GETTING HIRED: The interview was set up with the hiring manager for the team and lasted over 3 hours. I had a great time and it went phenomenally well. The interviewer and I both concluded it sounded like a great fit and that I had all of the qualities he was seeking. He offered me the job on the spot, saying verbatim, "I would like to hire you for the position. Do you accept?" I said yes. He then sent the recruiter back in to finalize the paperwork and set me up with a start date. The recruiter said the training for my position was very specific and she would get back to me that week about a date, asking if I was available the following Monday (this was on a Wednesday). I said yes. She said a written offer letter would be forthcoming for me to pick up as soon as they had a training schedule figured out. She then gave me a folder with a list of the dress codes, locations for my drug testing, and other company information in the form of a hire packet and took all of my personal information and permissions to run my background. She also said she needed me to complete a personality assessment which she would send to me via email.

      Interview questions [1]

      Question 1

      THE DISHONESTY: I had trouble with the online assessment's web platform and communicated that to the recruiter via email requesting further assistance. A full day went by with no response from her so I called. To my bewilderment, her demeanor was now completely different over the phone. She offered no advice as to the tech issue, simply saying it had to be done- then surprised me by saying there was no training date forthcoming and that she was continuing to recruit and interview for the position. When I asked for further clarification, she acted as if she had no idea why there would be a disconnect between being specifically hired followed by this ensuing vagueness and reiterated the necessity for the online assessment. I completed this requirement immediately and notified her as such again via email. Again a full day went by with no communication. As it was now Friday and I had been initially told there was a chance they wanted me to train on Monday, I called again that afternoon. This time the recruiter told me that yes, she had received the assessment, there was no training date pending, and that the position was not even considered filled! I then referenced the hiring managers' verbatim offer and her confirmation of said offer along with all the hiring materials and background consent she took from me, politely requesting for the hiring managers' direct contact info so I could get clear on what was going on. She declined to provide me his info saying she would send him an email herself asking him to "reach out" to me and the they would contact me whenever they had a decision. A full week went by with no communication from anyone with Alorica. At the end of that week I went into the office in person requesting the hiring manager. Instead of the man who hired me, I was sent the recruiter (clearly stonewalling me for some purpose that by then was seeming very shady) along with a different manager that I knew from my independent research had nothing to do with the department for which I had been told I was hired. They were unapologetic and neglected to acknowledge any failing on their part as to what had happened, simply saying there was no final decision yet. They had no explanation for why I had been specifically offered the position and accepted it, along with being conned into giving out personal information I reserve only for occasions when I am a confirmed candidate for hire. They also mentioned that IF I were selected (even though I had already been selected!) there would be still more assessments before anything was even finalized to start paying me for being there. I had to push for a time frame as they offered none, to which they said it would be yet another full week.
      1 Answer
      2