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      Alorica

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      Retention Agent Interview

      26 June 2019
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Alorica

      Interview

      It’s not really an interview.. more like you show up, do an application and get the job. That’s literally it. If you apply online; you’ll have to redo your application onsite. They will also drug test you on site but.. it’s an oral test so no urine needed.

      Interview questions [1]

      Question 1

      Basic things; Previous experience (not necessary), what are your strengths, how well do you handle angry customers and how are you with over the phone interactions
      1 Answer