I applied in-person. I interviewed at Alorica (Makati City) in Oct 2020
Interview
I passed the 1st and 2nd interview and they asked me to wait for there call for the final interview. Unfortunately I missed the call so I called the same number and no answer, I sent SMS and no answer. I call the HR and no answer. No update. Totally unprofessional.
Interview questions [1]
Question 1
What was your previous job? What is call center agent? How do you see yourself 10 years from now? Any plans going abroad and where?
Easy process, assessment, Few technical questions and behavioral questions
What is that you like and dislike about your job
how do you handle angry customers who are not happy with the service that you are providing
previous work experience
learning from your previous project
I applied online. I interviewed at Alorica (Richmond, VA)
Interview
The process was pretty straightforward it was just a single interview and I got the job. The interviewer asked a few questions customer service related and simple common technical questions.
Interview questions [1]
Question 1
What do you do when your applications aren't working?
Easy Interview process but some things was misleading from their end. Very quick overall. Super easy to get through. I don’t really have much else to say about the interview process itself.