I applied online. I interviewed at Alorica (Quezon City, National Capital Region) in Dec 2020
Interview
The initial took only 5mins. Very easy and just asking basic questions like what's your highest educational attainment and so on. After Initial, I directly went to final, by the way, this is over the phone interview. In final, she gave me a sample of the customer's account and asked me some things of what should I do etc. I passed and now I dont know what to do. It's been 4days and still I dont have any clue what should I do next.
Interview questions [1]
Question 1
Q: If you were the customer, why would you call? What solution will you give to the customer?
I applied through a recruiter. The process took 5 days. I interviewed at Alorica
Interview
The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.
The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.
The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.