I applied online. The process took 1 day. I interviewed at American Pest (Rio de Janeiro) in July 2020
Interview
Muito fácil o processo de entrevista, perguntas bem básicas, provas fáceis de mais, sem muito mistério. Todas as pessoas que estavam no dia da entrevista conseguiram uma vaga na empresa
I applied through an employee referral. The process took 2 days. I interviewed at American Pest (Fulton, MD)
Interview
I was referred to the company and filled out an application online which is their protocol. I was contacted quickly to set up an interview. After a brief meet and greet I was taken to a private room do take a basic math test where a calculator was provided. After the test was graded I moved on to the interview which covered the basics. I was asked to give an example of a difficult customer experience I had and how I was able to handle the situation. Process appears to have gotten more thorough since I was hired. I see applicants having 2-3 interviews with multiple personal as a standard now. This is a much better process which they sadly had to learn the hard way after quite a few bad apples slipped through.
Interview questions [1]
Question 1
Give an example of a bad customer experience and how did you handle it?