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      Customer Service Professional Interview

      19 June 2024
      Anonymous interview candidate
      Declined offer
      Negative experience

      Other Customer Service Professional interview reviews for AnswerFirst

      Customer Service Professional Interview

      11 June 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at AnswerFirst in June 2024

      Interview

      I applied & then completed the assessment. I was then emailed to set up a time for an interview, stating that I would have to complete a 4 week training session (mandatory times) as a 1099 contractor, which breaks federal labor law. A 1099 contractor cannot be mandated to complete their work during certain hours. I was also told that there was no training scheduled in the immediate future and would not be until this coming winter (it will officially be summer tomorrow). I advised the HR Representative that I was no longer interested.
      avatar
      AnswerFirst response
      1y
      Thank you for your feedback regarding your recent interaction with our company. We apologize for any confusion or inconvenience you may have experienced during your application process.

      I applied online. The process took 3 weeks. I interviewed at AnswerFirst in Jan 2025

      Interview

      I was asked to complete an assessment, then a few days later I was invited to a scheduled zoom interview. It was a pretty standard interview, with normal questions. I was given helpful and specific information about the job/company, such as in regard to schedule, pay, job task expectations, benefits, etc. About a week and a half after the interview, I was asked to begin training in a few weeks.

      Interview questions [1]

      Question 1

      I honestly cannot remember specific questions, but it was nothing out of the ordinary and there weren't any weird tricky questions or anything.
      Answer question

      Customer Service Professional Interview

      5 Dec 2018
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at AnswerFirst (Tampa, FL)

      Interview

      The HR representative was very nice and informative. Any questions I had they answered and I felt very welcomed to be speaking to the representative. Normal interview questions as expected so no complaints.

      Interview questions [1]

      Question 1

      Availability to work and day off preferences
      Answer question
      1