I applied online. The process took 3 weeks. I interviewed at Apple Bank in Mar 2024
Interview
First there was an HR phone screening, than there was a panel interview with the 2 interviewers being the VPs of Support Engineering with the last interview being with the director of support.
Very normal interview with more situational and behavior questions than actual IT questions.
Interview questions [1]
Question 1
Name a time you had to provide support to a difficult client?
Name a time you had to work with other departments to resolve an issue?
What was a difficult issue you worked on and how did you resolve it?
What is an API? How have you used it? How do you troubleshoot APIs with Postman?