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      Associated Bank

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      Universal Banker Float Interview

      1 Dec 2019
      Anonymous interview candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Associated Bank (New York, NY) in Nov 2019

      Interview

      Just going to preface, this is about the garbage assessment. They clearly don't seem to care about qualifications. Applied and recieved a request for an assessment. 120 personality based question which is very standard. After that you do around 40 very odd and meaningless questions. The task is to select two situations out of a group of 4 that would frustrate/anger you or make you uncomfortable. Of course, none of them will accurately fit a good worker. It's all about selecting the "right" answer for the algorithm to score you with their preferred percentile. Anyone with any sense of leadership would realize just how effective these types of questionnaires are. Although, I suppose this bank did not get the memo. I took it, and no more than 3 minutes after submitting, I was declined. To me, that says "The computer says you're this type of person, and we have no desire to review your application or qualifications." which is wrong. Having 5 years of customer service, 5 of cash handling, and 3 years management you'd think I'd be qualified for one that wants significantly less. It is no wonder why the position has been open for over 30 days. The worst part? In the decline email it says you cannot apply again for an entire year. If that is the "HR" making that choice, I can only imagine how bad upper management is. Glad I didn't have to waste my time. I don't know if I can handle yet another disappointing job, like this would would certainly turn out to be. I am more mad I wasted time. Even went out of my way to fill out their terrible application multiple times due to drafting issues. Trash UX both in the career section and customer side. Really don't recommend, it appears they don't even pay close to standard in the industry. Which, now reflecting on the situational questions, maybe they didn't like that I selected pay/incentive based answers? It was that or say I would be angered by being nice to customers, but can't expect a computer to understand that decision.

      Interview questions [1]

      Question 1

      120 personality based via assessment, then 40 situational based. The situational based are to select 2 that would most anger/frustrate or make you uncomfortable out of a group of 4. All of which are repetitive, redundant, and ineffective. Good luck, and don't forget to choose the "right" answers.
      Answer question
      1