It was very quick and simple. I got hired in a matter of a week of doing the interview. I had to complete an assessment that included sample role plays and money counting exercises.
Interview questions [1]
Question 1
Tell me about a time where a customer was unhappy and explain how you resolved the situation?
I applied in-person. I interviewed at Atlantic Union Bank (Radford, VA) in Feb 2026
Interview
The interview was well assembled and very engaging. Interviewers were very understanding and kind! Questions were very direct and not difficult to answer at all; the staff were very friendly and consistent!
Interview questions [1]
Question 1
What was an obstacle you had to face at your most recent job that you've never experienced before (prior to any other jobs) and had to overcome? And how did you navigate it?
I applied online. The process took 4 weeks. I interviewed at Atlantic Union Bank (Henrico, VA) in Feb 2026
Interview
Very positive energy in the room and a professional environment. Questions about my past jobs were asked and my skills and talents. There was also banking questions in the mix and asked what I would do in certain situations.
Interview questions [1]
Question 1
What would you do if your client is upset when they get up to counter? How would you resolve their problem?
I applied through a recruiter. I interviewed at Atlantic Union Bank (Fredericksburg, VA) in Jan 2026
Interview
I had a phone interview with a recruiter, and I felt very comfortable. They made me feel as if we were in person having the interview. Was asked basic questions about past experience and the reason why I decided to apply to AUB. The second interview was in person with the Branch Manager, and it was Great! She made it a very smooth process and explained everything to me.