I applied online. The process took 1 week. I interviewed at Audley Travel in July 2025
Interview
The process felt incredibly impersonal from start to finish. The first stage was a self-recorded video interview where I was expected to answer pre-set questions with no opportunity to interact or ask anything in return. For a company that presents itself as people-focused and culturally aligned with meaningful experiences, this felt cold and disconnected.
The second stage — which was actually the first human interaction — was a final interview. One of the very first questions I was asked was, “What is your understanding of the role?” despite having been given very little insight into what the role actually involved. It felt premature and set an odd tone for the conversation.
Overall, the process was robotic and lacked the warmth or personality I would expect from a travel company. There was little attempt to build rapport or provide meaningful context about the role or the team. It left me questioning how people-oriented the company really is behind the scenes.
Interview questions [1]
Question 1
What is your understanding of the role?
Competency based questions
Video Interview, where they get you to use HireVue to answer 5 questions that come up on the screen, then phone call interview, which I am about to do in half an hour. After that I am not sure.
Interview questions [1]
Question 1
Explain why your background and experience would be a good fit for this job.
I applied online. The process took 2 weeks. I interviewed at Audley Travel in Mar 2025
Interview
Firstly, I submitted an online application via their website with my CV and cover letter and also answered the following questions: ‘Please tell us why you’re applying/Please describe any relevant experience/Information to support your application’. The next stage was a Hirevue Video Assessment which took approximately 15-20 minutes (I did the questions consecutively but you could pause in between if you prefer). Then the next stage was a 30-40 minutes Teams call with 2 managers from the Client Services team. This interview was competency based and involved a set format: firstly a conversation around my application and previous experience to date, then questions focusing on key areas of the role, including my understanding of the role, as well as motivations/interest in the role and company, and finally questions around the company values.
I was really impressed with the overall interview process - everyone I was in contact with via email and during the interview was very polite, friendly and amenable. The contact between each stage of recruitment was also quick and cordial which I really appreciate - especially as ghosting during job applications can be common.