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      Client Success Manager Interview

      5 Feb 2026
      Anonymous interview candidate
      Indianapolis, IN
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Authenticx (Indianapolis, IN) in Sept 2025

      Interview

      Four rounds of interviews - phone screen with HR, interview with 2 employees (one Manager and one CSM), interview with hiring manager and a presentation based on a scenario they gave me beforehand.. HR was great in keeping me updated until the end when I had to follow up and then ultimately found out I did not get an offer. Seemed like a great company to work for but it was frustrating that there had to be four rounds of interviews.

      Interview questions [1]

      Question 1

      How do you build and sustain customer relationships?
      Answer question
      1