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      Senior Product Marketing Manager Interview

      21 June 2019
      Anonymous interview candidate
      Seattle, WA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Axon (Seattle, WA) in May 2019

      Interview

      - Recruiter screening call - Call with the Director of Product Marketing - Call with the head of the Product Team Up until this point, everything was positive. Everyone was seemingly nice. I was then scheduled two weeks out for a presentation and in-person interview loop. Between that time, I was asked to come in to meet with an executive who was in town just for a day for meetings. I moved my schedule around to accommodate his availability. Day of the executive interview was given a tour of the Axon space. They have some decor that makes you feel like you are in an amusement park... but no one looked happy. Lots of men working (only saw one woman). Brought to a conference room where the executive sat, working away on his laptop, he explained he was preparing for an important meeting. He was rather disinterested in me and said he hadn't had a chance to review my resume. He barely looked at me in the 20 or so minutes he gave me. He had a few questions, but for the most part, continued his focus on the laptop during our time together. At the end, he pretty much waved me out of the conference room and told me the decision for hiring was not his and he was just meeting the candidates. No one walked me out. No one offered to validate my parking. I was still under the assumption that I would be coming in at a later date for presentation and loop. Two business days before the presentation & loop, the recruiter calls me to tell me the job is on hold until Q4. I ask if this had anything to do with the interview with exec, and he assures me that's not the case. Flash-forward a week - the job gets posted on LinkedIn. I reach out to recruiter and hiring manager who I thought I had a friendly relationship with. No response from either. This is when disappointment really sets in. Truly disappointed with the lack of respect they showed me as a candidate. Beside the rude executive, they wasted my time and clearly are either oblivious or just don't care about asking candidates to do free work-- Note to the HR person who potentially will review this review: When you ask a candidate to put together a 30-45 minute presentation and you aren't compensating them for the time involved in researching your business and building out a presentation, that's free work. Not cool. If they treat candidates like this, I suppose it's rather telling on how they treat their employees. A fanboy-decorated office with free snacks and kombucha is worthless if you don't show others respect.

      Interview questions [1]

      Question 1

      Tell me about your marketing process.
      Answer question
      4
      avatar
      Axon response
      7y
      I’m the Axon team member referenced in your review and want to sincerely apologize for your experience. You called out a series of missteps and they are completely my fault. Every role on our team is critical, and I do my best to meet promising candidates in person whenever I can. I consider recruiting to be one of my most important responsibilities. So even though your feedback surprised me, I’m grateful you took the time to give me this candid reaction to your experience so I can do better. I want to share a few notes specific to your experience. I was visiting our Seattle office on a day when our recruiting coordinator was out of town. So, I prioritized meeting you face-to-face over the typical white glove treatment our recruiting coordinator provides. It turns out I was a poor substitute for her. To your point of seeing one female at the early hour of our meeting, I want to reassure you that we currently have 58 women in the Seattle office. Axon continues to support women in tech by participating in the annual GraceHopper conference, hosting quarterly representation events, and sponsoring groups such as Women Who Code and WomenHack, as well as through our internal Women at Axon affinity group. Regarding the presentation portion of the interview process, we strive to assign a balanced task with reasonable time expectations. The presentation is solely to give the candidate control to showcase their thought process, ideas and reflections. We don’t use the ideas for any purpose other than assessing specific skills of a candidate. I apologize if this was not thoroughly explained to you beforehand. When I interview, I have a working document open on my laptop with questions, and I take detailed notes throughout. Typically, I let the candidate know that I’m taking notes so they don’t think I’m multitasking. I want to assure you I was very engaged in our conversation even though I didn’t appear to be. I’ll consider a different approach to this going forward. Anyway, I’m grateful for your feedback. I will take these insights and work personally and with my team to make sure we don’t have a confluence of missteps happen like this again. I wish you all the best in your job search and your future endeavors.