There are two interviews, one with the People operation specialist and another with the supervisor/operations manager. Be ready to answer a lot of scenario questions and know what the company is about and what they represent. Second round of interviews will have a scenario test based on FAQ on their webpage.
Interview questions [1]
Question 1
Name an example of when you received/gave good customer service? Name a time when you didn't follow work procedures and why?
There’s two interviews one by phone and one zoom with either supervisor/operations manager or both which will be an hour long interview. They will ensure that you know fully about the company and what they do.
Interview questions [1]
Question 1
What is an example of good customer service you provided? What is an example of good customer service you received ?
I got a call for the interview for screening, once I got selected for the technical round the team ghosted me. I waited for a week & got no response. It's been 2 months since I interviewed but got nothing.