I initially reached out to a BECU Director after seeing a Supervisor role posted that was listed as remote in states that I did not reside in. I shared that I’d be very interested if a similar opportunity ever opened remotely in my state. About a month and a half later, the Director reached back out letting me know a few positions would be opening soon and encouraged me to apply.
I applied and was contacted by a recruiter about four weeks later. The initial interview went well, and I was moved to a panel interview pretty quickly. During the panel, I was told I’d hear back within two weeks. Two weeks later, I received a generic denial email. When I reached out to the hiring manager for feedback, I was told that was not what was communicated to the recruiter and that the denial was sent in error. Shortly after, the recruiter emailed apologizing and said I was still being considered and would hear back by the end of the week.
Another week passed with no communication. When I followed up again, I was told the hiring manager hadn’t provided a decision yet but I should hear back soon. Four days later, after another follow-up, I received a second denial.
As someone who manages hiring myself, I found this process confusing, inconsistent, and unprofessional. If the initial denial had stood, I would have respected that but the retraction, delays, and lack of accountability made the experience unnecessarily frustrating Communication and follow-through are essential in hiring, and this process reflected neither. I strongly value communication and feel that there is a flaw in this process that needs to be looked into.