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      BMO Financial Group

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      Associate, Customer Contact Centre Interview

      13 Apr 2017
      Anonymous interview candidate
      Mississauga, ON
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Mar 2017

      Interview

      Applied online via BMO profile. Was contacted two days later for the simulation assessment, which was a 30 minute contact centre test. After a long two weeks finally got an email to arrange a telephone interview. This was arranged for the next day. Two days later was invited for the face to face interview. The interviewer told me I'd be contacted within two days.... Took another two loooong weeks to be finally contacted with the "generic" email to say I was unsuccessful.... Only because I emailed them for an update which prompted a reply from them within an hour!!

      Interview questions [1]

      Question 1

      Behavioural questions. Role play Went through my resume with me.
      1 Answer

      Other Associate, Customer Contact Centre interview reviews for BMO Financial Group

      Associate, Customer Contact Centre Interview

      7 Sept 2017
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at BMO Financial Group in Sept 2017

      Interview

      A day after I applied for the job I was sent a link for an online simulation. A day after completing the online simulation exam I was contacted for a phone interview.

      Interview questions [2]

      Question 1

      What attracted you to this position?
      Answer question

      Question 2

      Why BMO?
      Answer question

      Associate, Customer Contact Centre Interview

      18 Nov 2016
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BMO Financial Group in Nov 2016

      Interview

      The typical interview for a customer relations position. The interviewer said the interview would be about 30 mins. It was a phone interview. Expected a reply on the hiring process within one week.

      Interview questions [2]

      Question 1

      Why do you want to work for BMO?
      Answer question

      Question 2

      Why do you want to work as at the contact centre?
      Answer question

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