Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BMO Financial Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: BMO Financial Group reviews | BMO Financial Group jobs | BMO Financial Group salaries | BMO Financial Group benefits | BMO Financial Group conversations
      BMO Financial Group interviewsBMO Financial Group Customer Service Representative interviewsBMO Financial Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      27 Dec 2013
      Anonymous interview candidate
      Calgary, AB
      No offer
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at BMO Financial Group (Calgary, AB) in Oct 2013

      Interview

      Applied online, and got invited for a digital interview. The digital interview consisted of 9 questions. six of them were short answer questions such as "select the preferred work location" , and three of them were long answer questions that require you talk in front of the camera. A month later, the company sent out rejection email for the position.

      Interview questions [1]

      Question 1

      1) Tell me about a time when you demonstrated great customer service by promoting or up selling a product or service the customer may not have otherwise considered? What specifically did the customer come in to buy and what were you able to up sell to him/her? 2) Describe a time when you were able to make a significant contribution to a team effort, goal or objective.
      2 Answers
      5

      Other Customer Service Representative interview reviews for BMO Financial Group

      Customer Service Representative (CSR) Interview

      1 June 2026
      Anonymous employee
      London, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at BMO Financial Group (London, ON)

      Interview

      Super easy, about two rounds with two people. The meetings went smoothly. In person walk ins to meet the manager helped. There isn’t much difficulty. Standard interview questions were asked as well.

      Interview questions [1]

      Question 1

      Tell me about yourself. What made you want to apply.
      Answer question

      Customer Service Representative Interview

      13 May 2026
      Anonymous interview candidate
      Thornhill, ON
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at BMO Financial Group (Thornhill, ON)

      Interview

      Online One way interview. Multiple questions, would be given time before the question to think about before needing to answer. Time limit for each question (need to stay within a limit)

      Customer Service Representative Interview

      1 Apr 2026
      Anonymous interview candidate
      Toronto, ON
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at BMO Financial Group (Toronto, ON)

      Interview

      virtual 10 question self interview ranging with the typical STAR method questions. never heard back after the virtual self interiew, did not like that sort of interview style. would prefer a live interview with an actual interviewer

      Interview questions [1]

      Question 1

      tell me about a time you had a difficult customer
      Answer question