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      BMO Financial Group

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      Customer Contact Agent - Asian Market Team Interview

      12 Feb 2015
      Anonymous interview candidate
      Waterloo, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at BMO Financial Group (Waterloo, ON) in Feb 2015

      Interview

      Applied this job online, got an email with a video interview link. I had two days to finish the interveiew. Each question was three minutes in length and was fairly easy. I looked up the questions before on Glassdoor before the interview and I almost prepared for all of them.

      Interview questions [1]

      Question 1

      Why do you think you are the best candidate? Give example of a time you cross-sell. How you handled a difficult situation Give an example of a time you had constructive feedback, what was it and how did you work on it? Explain a situation where you went over and beyond for a customer? How do you handle multiple task while using computer software? How to handle customers rejection?
      Answer question
      1

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