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      BMO Financial Group

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      Top companies for "Compensation and Benefits" near you

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      Moody's
      3.7★Compensation and benefits

      Contact Center Agent Interview

      24 Apr 2015
      Anonymous employee
      Toronto, ON

      Other Contact Center Agent interview reviews for BMO Financial Group

      Contact Center Agent Interview

      23 Apr 2019
      Anonymous interview candidate
      Mississauga, ON
      No offer
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at BMO Financial Group (Toronto, ON) in Apr 2015

      Interview

      I applied online on company's website and got response in the very next day. Under went online interview which was more like spype but without the person on the other side. Ask general behaviour questions. then after passing that i had another online assessment which included alot of personality questions and percentage questions... also had to compete online activity working as a call center agent.. Interesting...then had a phone interview quite easy.. just went through the resume...lastly the face to face interview... Mix of behaviour question...and general questions about resume ... Quite easy..

      Interview questions [2]

      Question 1

      describe a situation where you contributed to a team success, your part and why were you successful?
      Answer question

      Question 2

      how did you handle constructive criticism from your boss
      2 Answers
      1
      Neutral experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in Apr 2019

      Interview

      I applied in May and I only got a call 4 weeks after that they wanted to consider me. Computer assessment, phone interview and then face to face interview. Overall it took approximately 6 weeks.

      Interview questions [1]

      Question 1

      Why work for bmo
      Answer question

      Contact Center Agent Interview

      8 Aug 2018
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in July 2018

      Interview

      There were three stages. Initial stage was a simulation and then a personality test. Next was a phone interview. Then you have the 1:1. Very friendly discussions. The 1:1 had a role play included. Key is to be consistent, a true personality fit for the job and specific in your responses.

      Interview questions [2]

      Question 1

      Where do you see yourself in 2 years and 5 years?
      1 Answer

      Question 2

      Have you ever had to break down and explain complex information to others?
      Answer question
      1

      Contact Center Agent Interview

      17 May 2017
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BMO Financial Group (Mississauga, ON) in May 2017

      Interview

      I applied directly on BMO, and received phone interview request two days later. The HR consultant is really friendly and helpful, and I did pretty well at phone interview, then I was asked to do the simulation test. Test is not hard or tricky, just a scenario for you to act as a call centre agent. Still waiting for the face to face interview. *fingers crossed

      Interview questions [1]

      Question 1

      long term goal best customer service provided
      Answer question
      1