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      BMO Financial Group

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      Customer Service Agent Interview

      18 Aug 2015
      Anonymous interview candidate
      Montreal, QC
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at BMO Financial Group (Montreal, QC) in Aug 2015

      Interview

      same steps and questions as listed by others, i did my face to face interview today in montreal with HR manager , she asked me behavioral questions in english and my english is not that good. I come from france and i am not familiar with behavioral questions,sincerly i do not expect a positive offer( i will receive response after tomorrow) . It was great experience for me with behavioral questions , this will help me to prepare other interviews

      Interview questions [1]

      Question 1

      tell me about a time you had a conflict with co-worker
      Answer question

      Other Customer Service Agent interview reviews for BMO Financial Group

      Customer Service Agent Interview

      24 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at BMO Financial Group

      Interview

      One interview with recruiter: basic questions like why do you want to work here and a lot of behaviour questions on how you would react with difficult questions . got hired on spot

      Interview questions [1]

      Question 1

      Why should we hire you ; how would react with a difficult client; are you bilingual ; are you flexible in terms of hours ?
      Answer question

      Customer Service Agent Interview

      14 Feb 2024
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at BMO Financial Group (Montreal, QC) in Jan 2024

      Interview

      Great conversation with the recruiter about my career goals and what I expected of this experience. The person was very transparent about the benefits, but made me understand the salary was not negotiable. That's the only negative point.

      Interview questions [1]

      Question 1

      How do you deal with the change? What team mate are you? How do you see yourself in 5 years Why banking industry?
      Answer question

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