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      Customer Service Representative Interview

      5 Mar 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at BOQ in Feb 2021

      Interview

      Video interview with managers, then if you do well this is followed by personality and psychometric test which included a variety of math puzzles and questions. Following this is reference checks then letter of offer if successful.

      Interview questions [4]

      Question 1

      What is integrity to you?
      Answer question

      Question 2

      What is the best piece of constructive feedback you’ve been given?
      Answer question

      Question 3

      Tell us about a time you knew something could be done better and what did you do to make that happen?
      Answer question

      Question 4

      How do you cope with stress?
      Answer question

      Other Customer Service Representative interview reviews for BOQ

      Customer Service Representative Interview

      3 July 2024
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at BOQ (Melbourne) in May 2024

      Interview

      It was a group interview then a one on one interview with the recruitment team. It was pretty straight forward, They ask you questions about a conflict youve encountered and how your responded

      Interview questions [1]

      Question 1

      Explain a time you encountered a situation or conflict and explain how you handled it
      Answer question
      1

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