I applied online. The process took 3 weeks. I interviewed at BT Group (Swansea, Wales) in May 2019
Interview
I was the first person to turn up and I contributed the most in the group sessions and I had the most experience in call centres (same sort of role). I was told that there were more positions than applicants and that we weren't "fighting each other" for a place.
nice chat some sales knowledge tested. overall positive experience. nice interviewer and a fairly straight forward process. would interview again, not sure what else more to say. didnt take too long.
Interview questions [1]
Question 1
If I called for broadband and wasnt happy with the price, what would you say?
I applied in-person. The process took 1 day. I interviewed at BT Group (London, England) in June 2025
Interview
Give examples of how to Sell BT products and gave examples of my own experience when i was selling products like their products to their same type of customers in chinese
Questions relating to how you could handle the job and things as such. A detailed description of what you will be doing. Scenarios and hypotheticals are presented asking how one would fare when solving them
Interview questions [1]
Question 1
What trait could you add from your personality to the workplace?