Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      BT Group

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: BT Group reviews | BT Group jobs | BT Group salaries | BT Group benefits | BT Group conversations
      BT Group interviewsBT Group Head of Sales interviewsBT Group interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Head of Sales Interview

      23 July 2023
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 months. I interviewed at BT Group (London, England) in Jan 2023

      Interview

      I was introduced to the company by a recruitment company for the position of Head of Sales Active Intelligence division. I had an interview for the with the hiring manager. Following that, I had an on-site meeting with the hiring manager and his manager, during which I presented my 30, 60, 90-day plan and a customer sales pitch. Subsequently, I had three other interviews with team members and a Presales representative. However, during the meetings with the hiring manager and his manager, I noticed signs of bullying and disrespectful behavior from the senior manager. Additionally, there were discrepancies in the information provided by the team members, such as using Salesforce as their CRM while the sales team claimed to use spreadsheets. What ultimately clinched my decision not to proceed was the answer to a question about how to repeat sales to a customer. The sales team struggled to provide a coherent answer, with one member admitting that it was nearly impossible, which raised concerns for me. Based on these observations and experiences, I decided not to pursue the opportunity further.

      Interview questions [1]

      Question 1

      Tell me how you over come a customer issue
      Answer question