I first went in after submitting my application to introduce myself to the store manager to try and give a good first impression. It went very well, we talked for a few moments before she offered me a first interview without seeing my application. (First impressions are everything.) My first interview was with the MOD (manager on duty) at the time, he asked a few basic questions such as, do you read often? What's the last thing you read? Etc. For the most part we just talked about various things and books that we enjoy. He proceeds to then ask me about my previous retail experience. (Having previous experience is a very big thing to be able to gain a job here.) He then went and had the cafe manager sit down and interview with me where she asked a few of the same questions, it was very laid back and easy. She then said she would call me within a few days. I received a call 2 days later from the store manager asking if I could come in for another interview. It was a short interview with a bit harder questions but still fairly easy, mostly "what would you do in this situation" type of question. Later that day I got an email for Barnes & Noble asking me to send them information to do a background check. A few days later I got a call back where I was offically offered the job!