Not only did I have to chase them down! But they at first gave me the run around. But then I showed up physically with out warning as to show them what they would be missing, presenting myself in a well, professional demeanor, with a resume in hand, they then gave me a time to contact them back where I had scheduled an interview. The interview was pretty straightforward, calling HR is the best way to get through to anybody, for the position I applied to as a receptionist, two HR representatives interviewed me, the Office Manager and another, at which that point the office manager who was very sweet and humble, conferred with her colleague if I were ok and she said yes.