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      Retail Assistant Interview

      2 July 2026
      Anonymous employee
      Glasgow, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Betfred (Glasgow, Scotland)

      Interview

      Had a quick phone call interview then got invited for an in person interview. Took around an hour and included an easy arithmetic test (simple addition and multiplication). Was basically told on the spot that I had the job but just had to find me a suitable location as they were hiring for multiple locations.

      Interview questions [6]

      Question 1

      What is good customer service to you?
      Answer question

      Question 2

      How have you handled a difficult customer?
      Answer question

      Question 3

      Tell me about a time that you had to multitask.
      Answer question

      Question 4

      Would you be okay working alone? How would you keep yourself motivated during this?
      Answer question

      Question 5

      How would you make sure you knew enough about promotions before engaging with customers about them?
      Answer question

      Question 6

      If you’re unsure of what you’re doing in training, what would you do to make sure you fully understand?
      Answer question