11y
Thank you for the feedback! We are implementing a new video interview platform that we believe allows us to get a richer understanding of the candidate's background than just a resume or a phone interview provides. It will also allow us to reach more candidates than we normally could have through phone screens. Every video is individually reviewed and considered. That said, I'm sorry that your experience felt less personal. I appreciate the feedback regarding the personal connection and we will certainly look at ways to improve!