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      Customer Service Advocate Interview

      12 Nov 2019
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Customer Service Advocate interview reviews for Block

      Customer Service Advocate Interview

      12 Oct 2021
      Anonymous employee
      Atlanta, TX
      Accepted offer
      Easy interview

      Application

      I applied online. I interviewed at Block

      Interview

      I applied online and was sent an email and told to select a time that would work for me for a phone interview. I had the phone interview and it lasted about 15 minutes and was asked 3 questions.

      Interview questions [1]

      Question 1

      Tell me what makes a good customer service agent
      1 Answer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Block (Atlanta, TX) in Sept 2021

      Interview

      Overall great experience and fairly quick interview process. I applied to the position on 9/20 then received an email from Square's recruiter 9/21. My recruiter, Natalie H., really helped to set me up for success throughout the entire process, instead of feeling nervous going into it, I felt prepared. I interviewed on 9/28 and was offered a position the following week, 10/4.

      Interview questions [1]

      Question 1

      NDA* But I can say your recruiter will give help with interview tips!
      Answer question

      Customer Service Advocate Interview

      24 Feb 2021
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Block (Atlanta, GA) in Jan 2021

      Interview

      Once I submitted my resume on the Square website I was contacted by Natalie within a few days to set up an interview. Her bubbly personality immediately put me at ease. I was selected to move forward to the to the second interview process and Natalie gave me great tips and tricks on how to prepare for the interview. She remained in contract with me through the next few weeks before my interview. The week of my interview she emailed me encouraging words and reminders. When Natalie extended me the offer I immediately began to cry and thank her for her dedication and assistance through this process. I am so excited to start with Square! my experience has been so pleasant and I will definitely be recommending friends and family to this company.

      Interview questions [1]

      Question 1

      Give an example of a time you had a difficult customer. What was the outcome?
      Answer question
      1