I applied online. The process took 2 weeks. I interviewed at Block (Dublin, Dublin) in June 2021
Interview
First a contact call, a week later a couple of interviews, the first one in English and the second one in Spanish with someone not able to speak Spanish, the second interviewer was clearly not wanting to work that day.
Email saying that someone was better than me for the position and position published again.
The process took 2 weeks. I interviewed at Block (Dublin, Dublin)
Interview
Pre-screening calls x2 [first with a team member to check language skills, then with Managing Director]. The following week was 4 back to back interviews in 1 day. Mixture of team members, team lead, and Senior leadership. Way too long a process for a junior level role like this.
Very easy straight the point. There are two interviews. The first one they ask you basic question customer service questions. Second Interview you have to memorize a scenario and give instructions to recruiter.
It was easy and simple. I had to wait a little bit to get to the actual interview but not that much. The interviewers were nice and pleasant. They answered all my questions
Interview questions [1]
Question 1
They asked some some questions about how I would handle certain situations