I applied online. The process took 4 weeks. I interviewed at Blue Shield Of California
Interview
Applied online through Indeed.com; was called by main office in San Francisco, CA. They did an interview over the phone. Then called back to do a "mock" call as if I were in a call center answering customer questions. Went on-site for an interview that was panel style. I was interviewed by two supervisors in a room with multiple stations where others were being interviewed. Very few questions were asked (at this point they just wanted to see if they liked me). The actual interview was a little stressful because you can see and hear other candidates interviews taking place around you.
Interview questions [1]
Question 1
The management says they are being interviewed by you as much as they are interviewing you... then expect an answer. I just said they were doing good so far.
The interview was great. This company is an innovative company dedicated to delivering high-quality solutions, combining expertise, creativity, and customer focus to empower clients, streamline operations, and drive growth through reliable products, services, and forward-thinking strategies.
I interviewed at Blue Shield Of California (San Francisco, CA)
Interview
Multiple phone interviews with various managers that dragged out over many weeks. It is a big time commitment if you want to interview with them. I would not suggest it
I applied through a staffing agency. The process took 3 weeks. I interviewed at Blue Shield Of California (California City, CA) in Dec 2024
Interview
Some general interview questions such as explain yourself, why you want to work here, describe a time, and asked if you had any questions. It is a pretty straightforward interview.
Interview questions [1]
Question 1
Describe a time you had to deescalate a customer and how did you go above and beyond for a customer.