After applying online, I received a phone call from the General Manager that included a brief discussion of the job. We set up an in-person interview, and the District Manager called and spoke to me on the phone. Within a week there was a job offer. During the interview, we spoke about books (obviously), and outside interests. It was more like a friendly discussion than a formal interview, which honestly made more sense - one must be able to discuss books conversationally in order to do well.