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      Implementation Consultant Interview

      8 Oct 2019
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Box (London, England) in Sept 2019

      Interview

      It took about two weeks in total. To start with, two 30-min phone interviews, the first with an HR consultant, the second with the hiring manager. Both casual and friendly, nothing out of the ordinary. This was followed by an afternoon on site: four 30-min interviews back to back, a 15-min break, and finally a presentation. Everyone was very welcoming and the questions were meant to gauge your experience, personality and skills. With back-to-back interviews and a fairly fast pace, it felt like it was designed to put some pressure on the candidate and keep you on your toes. This was ok by me, as I've been under a lot more pressure. Again, some good questions, mostly practical. The only part I thought wasn't fair and should be looked into was the final roleplay presentation. You're asked to pick a case study from a pool of average-sized customers and, based on that (marketing materials, plus other reference materials), prepare and present a half-hour implementation kick-off meeting with a short demo of the platform. All of the above was fine, it's feasible to an extent, and I liked the fact that everyone in the room took it seriously playing their roles. However, this doesn't reflect the reality of a kick-off meeting at all because there is a bias against the candidate who's the only person in the room who's never done a Box implementation or, in fact, knows much about Box processes, solutions or resources. I felt I was forced to make too many assumptions and give round-about answers to questions to which, in a real situation, I would definitely know the answer (and if I don't, that means I'm unprepared, which is inexcusable). The 'clients', on the other hand, ask questions they know the answers to, which is bound to lead to biased conclusions, conscious or not. The idea of the kick-off meeting is fine, but in the real world, it's the implementation consultant who holds most of the information, while the client is new to the process. If I may make a suggestion, if you really want to see how a candidate runs it, let them show you the implementation process they've familiar with, so that your questions and their answers will be genuine.

      Interview questions [1]

      Question 1

      During roleplay, questions about time frames.
      1 Answer
      8

      Other Implementation Consultant interview reviews for Box

      Implementation Consultant Interview

      19 Sept 2024
      Anonymous interview candidate
      London, England
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Box (London, England) in Sept 2024

      Interview

      First invitation and interview with the HR manager - about the CV and initial experience. Then introduction to the team leader and office manager at the location. Relaxed atmosphere, it's all about fitting into the team.

      Interview questions [1]

      Question 1

      Why do you think you are a good fit for this role?
      Answer question

      Implementation Consultant Interview

      4 Feb 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Box in June 2024

      Interview

      Grueling. 6 interviews total with the last one being a presentation with 5 person panel. Horrible experience- panel was 8 minutes late, didn’t care what my presentation was about. They were more so concerned with “being the worst customer I’ve ever had” Direct words. Since the panel was late I had to cut certain things out of my presentation, which I only did after gauging the panel what was top of mind to cover for the mock presentation. When they relayed feedback to the recruiter, they said I was missing key pieces in my presentation!

      Interview questions [1]

      Question 1

      Asking about background and skills as it pertains to this role.
      Answer question
      avatar
      Box response
      1y
      Thanks for sharing your feedback. We are sorry to hear that your interview started late and understand how frustrating it must have been to shorten your presentation. We are always looking to improve our hiring process, and your input helps us do better. We appreciate your time and will work to ensure a smoother experience for future candidates.

      Implementation Consultant Interview

      29 Nov 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at Box

      Interview

      The interview process is as follows: 1. Interview with Recruiter (30 mins) 2. Interview with Hiring Manager (30 mins) 3. Four separate interviews with senior team members (2 hours) 4. Presentation and Q&A (45 mins)

      Interview questions [1]

      Question 1

      Why Box? Why this role? How have you managed concurrent projects? How do you stay on task?
      Answer question