I applied online. The process took 4 weeks. I interviewed at Box in Apr 2014
Interview
I've never ever experienced ruder, more unorganized and unprofessional recruiters and staff members than I did at Box. Don't waste your time applying to this place. They will toy you around for a month before they tell you they no longer want you. No wonder they haven't gone public yet, drop box is going to beat them out in a matter of months.
Other Customer Success Manager interview reviews for Box
Screening call then denial, seemed to be qualified but told me that accounts managed were not large enough. I felt very confident about moving forward in after the initial call and was shocked when I got that feedback. Seemed like they were interviewing many candidates.
Interview process was pretty straight forward. There was a call with the recruiter, a call with hiring manager, a “super day” with calls with customer success team members and a presentation.
The online application was pretty straightforward. They required a résumé and a cover letter. They ask the basic information in a few qualifying questions. I felt that is very qualified for the job however I did not get a follow up call. I did receive the standard thank you for your application email.
Interview questions [1]
Question 1
What is your experience in background in the sass industry?