5y
Hello,
Thank you for taking the the time to leave us your feedback. I sincerely apologise for the experience that you have had with Browns, and I can empathise as appreciate how disappointing this has been for you. The Candidate Experience is something we take seriously as a team. It's a non-negotiable part of our process that every candidate we interview receives fair and thorough verbal feedback. Your feedback stands out like a sore thumb as this does not align to our values or our vision for Candidate Experience.
We are honestly struggling to reconcile this one as a team; we have audited the journey for every candidate whom interviewed for this vacancy and can confirm every candidate has received verbal feedback. Something has gone a miss here, and I am truly sorry. If I can please ask you to make direct contact with me: stephanie@brownsfashion.com so we can take the opportunity to learn more, and ultimately do better.
Kindest,
Stephanie - Talent Manager