I applied through an employee referral. I interviewed at CCI Call Centres (Umhlanga) in June 2026
Interview
The interview process was concise and structured. I could easily understand their questions, what was required on me. It allowed me to showcase my skills which will be beneficial to the company.
I applied through a recruiter. I interviewed at CCI Call Centres (Umhlanga) in June 2026
Interview
The interview process was quick and concise. There was screening first followed by assessments and then a final interview which I think is a good way to select the best candidates.
Interview questions [1]
Question 1
They asked if i had any call centre experience, what my last job was and how long ago.
I applied through a recruiter. The process took 3 days. I interviewed at CCI Call Centres (Durban) in May 2026
Interview
The interview process started with basic questions about my background and previous experience. I was asked to introduce myself, explain why I wanted the role, and answer customer service scenario questions. The interview was straightforward and focused on communication skills, confidence, and how I would handle customers.
Interview questions [1]
Question 1
Tell me about yourself and explain why you want to work as a Customer Service Representative.