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      User Experience Research Manager Interview

      4 June 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 months. I interviewed at CNN in Apr 2020

      Interview

      A recruiter from CNN reached out to me through LinkedIn around late Feb/early March to see if I might be interested in an opening at CNN's new internal venture. First I had a phone interview with the 2 leaders of the venture, then a video interview with a digital researcher that included a skill test (I was given an assignment with a scenario before the interview and had to present my approach to the challenge on the call), and finally a 4-hour set of consecutive group interviews (video calls, in place of what would have been onsite, because of the pandemic) with 2 to 8 people on each call, for a total of about 15 people. The first "on-site" interview of that day also involved a 30-minute presentation of a project from my portfolio. My impression throughout the process was that they were very disorganized. Several weeks passed between each round of interviews, leaving me unsure if they were even interested. For that last round of interviews, despite having waited several weeks, I was sent an email at 9:30pm one night that I would have 4 hours of interviews and a 30-minute presentation to prepare for *the very next day.* No one had asked me about my availability at any point, and I had to move around several things that I had already scheduled, not to mention I stayed up all night making a last-second presentation. (I didn't ask to move the interview, because it must have taken a lot of work on their end to coordinate the ~15 interviewers' schedules.) After all that, I heard nothing from them for 5 weeks. I sent follow-up emails and mostly didn't get replies, though I got an occasional reply telling me I'd hear by a certain date, and then that date would come and go with no update. Honestly, I thought I was ghosted. Finally I got a call in June that though I was in the top 2, they ultimately hired someone who came in as a referral. I understand that the pandemic has made things really crazy, but honestly I felt that they could have had more consideration for my time, not scheduled things with such urgency only to not follow up quickly themselves. They could have at least asked me for my availability before scheduling a 4-hour block of interviews within less than 24 hours, and they could have kept me fully updated about the delays.

      Interview questions [1]

      Question 1

      How do you approach planning a new research project?
      Answer question
      1